We don’t offer returns for change of mind. However, if there’s an issue with your item, such as a printing error or a fault with the garment, please email us with clear photos of the affected product. We’ll investigate the issue and, if approved, arrange a replacement to be reprinted for you.
As a small business, all Solty orders are made to order and shipped directly to you from our printing partner, The Print Bar in Melbourne. This means your item is produced especially for you before being dispatched. Orders typically take up to 14 days from purchase to be shipped. Once dispatched, Standard shipping takes approximately 2–8 business days, while Express shipping takes 1–4 business days.
Our shipping is charged in line with The Print Bar's weight-based pricing. This means you only pay for shipping based on the total weight of your order. We offer both Standard and Express shipping options, with delivery timeframes and costs varying depending on the weight of your garments. Shipping rates are calculated at checkout to ensure the most accurate price for your order.
Our Standard Shipping rates are:
Our Express Shipping rates are: